Privacy Policy

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Privacy Policy – Axel Flow Logistics LLC

Effective Date: May 13, 2026

Axel Flow Logistics LLC (“Axel Flow,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.

Information We Collect

When you request a quote, contact us, or use our services, we may collect:

  • Full name

  • Phone number

  • Email address

  • Pickup and delivery locations

  • Vehicle information (year, make, model, operability)

  • Shipping preferences and timing

  • Website usage information (cookies, analytics, IP address)

How We Use Your Information

We use your information to:

  • Provide transportation quotes

  • Coordinate vehicle transport services

  • Communicate regarding your shipment

  • Respond to inquiries

  • Improve our website and services

  • Send service-related updates

SMS / Text Messaging Consent

By providing your phone number, you consent to receive calls and text messages from Axel Flow Logistics regarding quote requests, shipment coordination, customer service, and service updates.

Message frequency may vary.

Message and data rates may apply depending on your mobile carrier.

You may opt out at any time by replying STOP.

For assistance, reply HELP or contact us directly.

We do not sell or share SMS consent or phone numbers with third parties for marketing purposes.

Information Sharing

We may share your information only as necessary to:

  • Coordinate transportation services with vetted carriers

  • Process requested services

  • Comply with legal obligations

  • Protect our legal rights

We do not sell your personal information.

Data Security

We take reasonable measures to protect your information from unauthorized access, disclosure, or misuse.

Cookies and Website Tracking

Our website may use cookies and analytics tools to improve performance and user experience.

Third-Party Services

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

Your Rights

You may request access, correction, or deletion of your personal information by contacting us.

Contact Information

Axel Flow Logistics LLC
generalfreight@axelflowlogistics.com

Changes

We may update this Privacy Policy from time to time. Updates will be posted on this page.